Welcome to BenBCoco.com, this Privacy Policy outlines how we gather and use your information on this website. It's applicable to our users based in the United States.

From time to time, we may give this policy a bit of a revamp. Feel free to visit this page every now and then to keep yourself updated. If any change is made, you'll find an updated policy right here. All changes will be effective from the date mentioned in our policy and will be applicable to all users, past and present, superseding any previous policies.

Note: You've got to be at least 18 years old and a U.S. resident to register or use our website.

At Ben B Coco, we gather information to better serve you. We respect your privacy and handle this information with utmost care. This privacy policy throws light on how we use and disclose the information you share with us. By visiting our website or providing your information, you're giving us the thumbs up to the practices described here.

By using the Ben B Coco website, placing an order, signing up for an account, requesting a catalog, submitting information, or allowing someone to do so on your behalf, you agree to this policy. If you disagree, kindly refrain from using our website and services. Got any queries or concerns regarding this policy? Shoot an email to hello@benbcoco.com

Privacy Policy

Ben B Coco holds the privacy of our customers dear. We collect information through our website to communicate with you about our products, services, and promotions. We don't sell or share your information with non-affiliated companies or agencies, except to facilitate our business or website functions. Our policy only covers information collected through our website and doesn't include any offline information or information collected by our 3rd Party Wholesale Retail partners.

This policy also details why we collect your personal information, how we use it, and when we share it with third parties. It also outlines your choices regarding how we collect and use certain information.

Types of Information Collected

We may collect "personally identifiable information" or "personal information," meaning any information by which you can be identified. This typically enables us to directly contact you, for instance, for contests and promotions. Here's how such information might be collected and used:

Email Newsletter/Marketing

We use our email newsletter to update you about product availability, events, promotions, and discounts. If you sign up for our newsletter, provide a valid email address. At various points on our website, you have the option to join our email list. If you register online or update your account, place an order online or by phone, make a customer service inquiry, opt-in to receive our emails, shop online, request a catalog, or participate in a sweepstakes, contest, promotion or survey, you may automatically be added to our email list. We don't share your email address with third parties or anyone outside Ben B Coco.

Contests and Promotions

Email addresses submitted for contest or sweepstakes entries are used to determine and notify winners. We may also use these addresses for follow-up newsletters. You can tell us at any point if you no longer wish to receive our newsletter, and we'll remove your email address from further mailings.

Purchasing Ben B Coco Products

When purchasing our products, we may ask you for information such as your name, shipping/billing address, telephone number, email address, credit card information, etc. We also keep a record of your online product purchases.

SHOPIFY

Our digital storefront is powered by Shopify Inc., a leading e-commerce platform that enables us to market and sell our offerings to you. Your personal data is safeguarded within Shopify's secure data storage, databases, and the overall Shopify application, with the protection of a secure server guarded by a firewall.

If you opt for a direct payment gateway to finalize your purchase, Shopify securely retains your credit card information. This data is protected using the Payment Card Industry Data Security Standard (PCI-DSS) encryption. The storage of your transaction information only lasts as long as it's necessary to complete your purchase. After the transaction is finalized, this data is promptly removed.

Every direct payment gateway used adheres to the standards put forth by PCI-DSS, under the management of the PCI Security Standards Council. This council is a collaborative effort of major brands including Visa, MasterCard, American Express, and Discover.

The guidelines of PCI-DSS contribute to the secure processing and handling of your credit card details by our store and the service providers we work with.

For additional information, consider reviewing Shopify's Terms of Service (https://www.shopify.com/legal/terms) and Privacy Statement (https://www.shopify.com/legal/privacy).

Opting Out

If you prefer not to receive information from us, you can let us know by dropping an email to hello@benbcoco.com or by mailing us at our physical address. Be sure to include your full name, mailing address, email address, and phone number. Allow up to two weeks for your request to be processed.

Cookies

At Ben B Coco, we may occasionally use cookies, and unique text files that a website can send to your browser to personalize your experience. Cookies help us to tailor information based on your preferences. If you prefer not to have cookies set in your browser, you can reject cookies or set your browser to notify you when a website tries to put a cookie in your browser. However, doing so may affect your ability to use some of the products and/or services on our website.

Website Activity

We may track data such as domain names, IP addresses, browser types, resolution, etc., of visitors to our site. This helps us to track traffic patterns throughout our website. This information isn't linked to any personal information.

SSL Security

Your Ben B Coco account information is protected by a password for your privacy and security. We'll never ask for your password in an unsolicited phone call or email. Always remember to sign out of your account and close your browser window when you're done shopping. This helps to ensure that others cannot access your personal information. When you submit sensitive information via our checkout, such as a credit card number, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology.

Links to Third-Party Sites

Our site may contain links to other third-party sites. We don't control and therefore are not responsible for, the content or privacy practices of these other sites. We encourage you to read the privacy statements of each website that collects personally identifiable information.

Children

Ben B Coco's website and services aren't designed for use by children or minors. We request that children and minors use the website under the guidance of their parents and only after their parents have reviewed and agreed to our terms and policies.